Faq
FAQ
What type of paiement do you accept ?
We accept bank transfers on our Thai bank account. We are asking 50% deposit to confirm your booking and 50% on arrival.
What is you cancellation policy ?
In case of cancellation, please note that your 50% is not refundable. If you would like to change your arrival or departure dates, please contact us, we will do our best to accommodate your request, whenever possible.
Can you arrange transportation to pick me up or send me to the Phuket airport ?
Yes, we can arrange transportation for you with a personal driver coming to pick you up or send you to the Phuket Airport. Please let us know in advance how many people will be travelling and if you have any oversized luggage.
Does your ressort offer a laundry service?
The laundry service is available from Monday to Saturday. The ironing service is available every day.
Do the villas have an internet connection?
All villas have a wifi connection (very high speed fibre). The use of the internet is free of charge.
Are pets allowed?
It is not possible to have pets in the villas.
What is the nearest airport?
The nearest airport is in the north of the island (Phuket International Airport). It is about 1h20 minutes by taxi from our villas.
Are there any smoking rooms?
Smoking is not allowed in any of our villas.